Terms & Conditions

1. Introduction

Welcome to Wropo (hereinafter, website), your go-to platform for online classified ads. These Terms and Conditions (Terms, Agreement, Terms and Conditions) govern your use of our website and the services we provide.

1. 1.1 Acceptance of Terms

   By accessing or using our website, you agree to be bound by these Terms, so please read them carefully before using our website operated by Wropo (site, we, our). This Agreement sets forth the legally binding terms and conditions for your use of https://wropo.com and all the subdomains.

2. 1.2 Changes to Terms

   We reserve the right to update and change the Terms as needed. You must regularly check for updates.

2. User Accounts

1. 2.1 Account Registration

   Users need to register an account to access certain features. They are responsible for maintaining the confidentiality of their account information. Users must be at least 18 years old to register an account (or post ads) on our website.

2. 2.2 Account Termination

   We have the right to terminate or suspend user accounts for violations of these Terms or any other reasons deemed appropriate.

3. Content

1. 3.1 User-Generated Content

   Users are solely responsible for the content they submit, ensuring that it does not infringe upon the intellectual property rights of any third party. We reserve the right to remove any content that we believe, in our sole discretion, violates these Terms and Conditions.

2. 3.2 Duplicate Content

   It is totally forbidden to post repeated ads (duplicate content/similar content). We reserve the right to remove (without prior notification or any notification) those user accounts that violate this rule. We encourage other users to report if they observe any breach of rules.

3. 3.3 Intellectual Property

   • Ownership of Content: By submitting any content, including but not limited to text, images, and multimedia, to our website for publication, you affirm that you own the intellectual property rights to that content or have obtained the necessary permissions and licenses.
   • License to Use: By posting content on our website, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display that content in any form, media, or technology.
   • Copyright Complaints: If you believe that your intellectual property rights have been infringed upon by a user of our website, please contact us promptly with the details of the alleged infringement. We will investigate and take appropriate action in accordance with applicable laws.
   • Trademarks: All trademarks, service marks, and trade names used on our website are the property of their respective owners. Users are prohibited from using any trademarks, service marks, or trade names without the explicit permission of the owner.
   • No Endorsement: The use of trademarks, logos, or brand names on our website does not imply endorsement, sponsorship, or affiliation with the respective owners unless expressly stated.
   • Third-Party Content: Our website may contain links to third-party websites or content. We are not responsible for the intellectual property practices or content of such third parties. Users should review the terms and conditions of third-party websites before accessing or using their content.

4. Prohibited Activities

1. 4.1 Illegal Activities

   Users are prohibited from engaging in any illegal activities on the website. By using this website, you agree not to engage in or promote any activities that are illegal, unethical, or prohibited by law. The following list outlines activities that are strictly forbidden on our platform:
   • Sale or Promotion of Illegal Goods: Users are prohibited from posting ads or engaging in any transactions involving illegal drugs, counterfeit items, stolen property, or any other goods or services that violate applicable laws.
   • Criminal Activity: Any attempt to use this platform for the planning, organization, or execution of criminal activities, including but not limited to fraud, hacking, and other malicious actions, is strictly prohibited.
   • Hate Speech and Discrimination: Users must refrain from posting content that promotes hate speech, discrimination, or violence based on race, ethnicity, gender, religion, disability, sexual orientation, or any other protected characteristic.
   • Harassment and Threats: Harassment, bullying, or making threats against other users is strictly forbidden. Users found engaging in such behavior will face immediate account suspension and potential legal action.
   • Illegal Services: Offering or seeking services that are illegal, such as hacking, plagiarism, or any other activities that violate the law, is strictly prohibited.
   • Violation of Privacy: Users must respect the privacy of others and are forbidden from posting personal information without consent, engaging in stalking, or any other activities that infringe on privacy rights.
   • Prohibited Weapons: The sale, exchange, or promotion of illegal weapons or any items that can cause harm, such as firearms, explosives, or other dangerous implements, is strictly prohibited.
   • Sexual Exploitation and Adult Content: Posting or promoting explicit adult content, engaging in sexual exploitation, or facilitating prostitution is strictly forbidden.
   • Money Laundering: Any attempt to use the platform for money laundering or other financial crimes is strictly prohibited.
   • Violation of Intellectual Property Rights: Users must not post content that infringes on the intellectual property rights of others, including copyright, trademark, and patent violations.

2. 4.2 Misuse of the Platform

   Users must not misuse the platform, including but not limited to spamming, hacking, or any actions that could harm the website or its users.

3. 4.3 Consequences for Violation

   Violating any of these prohibitions may result in the immediate removal of the offending content, suspension or termination of the user's account, and cooperation with law enforcement authorities if necessary. We reserve the right to update or modify this list at any time without notice. By using this website, you acknowledge and agree to abide by these restrictions.

5. Privacy

1. 5.1 Privacy Policy

   Our GDPR Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy page.

2. 5.2 Cookies

   In order for this site to work properly, we sometimes place small data files called cookies on your device as described in our Privacy Policy page.

6. Liability and Disclaimers

1. 6.1 Limitation of Liability

   By accessing and using this website, you agree that the use of the services provided herein is at your own risk. The website and its operators shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from:
   • The use or inability to use the website;
   • Unauthorized access to or use of our servers and/or any personal information stored therein;
   • Any interruption or cessation of transmission to or from the website;
   • Any bugs, viruses, trojan horses, or the like, which may be transmitted to or through the website by any third party;
   • Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website, whether based on warranty, contract, tort, or any other legal theory.
   The limitations on our liability extend to the fullest extent permitted by law. In no event shall our total liability to you for all damages, losses, and causes of action arising out of or relating to these terms or your use of the website, whether in contract, tort, or otherwise, exceed the amount paid by you, if any, for accessing this website.

2. 6.2 No Warranty

   We do not warrant that the website will be error-free or uninterrupted, that defects will be corrected, or that the website or the server that makes it available are free of viruses or other harmful components. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. It is your responsibility to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other content available through the website.

7. Classified Ads

1. 7.1 Introduction

   Our platform is committed to providing a reliable and efficient marketplace where users can list their items or services, interact with potential buyers or sellers, and ultimately engage in successful transactions. To ensure a positive experience for all users, we have established these Terms and Conditions to govern your use of the Wropo website. We are dedicated to maintaining a transparent and fair marketplace, and your cooperation is essential in achieving this goal.

2. 7.2 Free Ads

   Users can post free classified ads on our website. These ads may be subject to review by our moderation team before publication. The content of free ads must comply with our content guidelines, and any inappropriate or prohibited content will be rejected/deleted. Although publishing ads is free, in certain countries where users abuse the system or many frauds are reported, we may force users to pay a fee (to activate the ad you have to pay for at least 1 premium package). This rule can be applied individually if we consider it so.

3. 7.3 Premium Packages

   We offer premium advertising packages that provide additional benefits, such as increased visibility and featured placement. Users interested in premium packages must pay the specified fee. Payment is accepted through a secure payment gateway.

4. 7.4 Payment

   Payments for premium packages are refundable (please check the chapter Refund Policy). We use a secure payment gateway to ensure the safety of your financial information. Prices for premium packages are clearly displayed on our website and are subject to change without prior notice.

5. 7.5 Content Guidelines

   All ads must comply with our content guidelines, which prohibit the posting of illegal, fraudulent, misleading, or inappropriate content. Users are responsible for the accuracy and legality of the content they post. Violations may result in the removal of the ad and deletion of the user account.

6. 7.6 Ad editing

   In the process of reviewing your ad, one of our moderators may edit your ad (remove images or edit text) to align it with our standards. Instead of deleting the ad, we prefer to accept it but edit it. Examples of cases where your ad can be edited:
   • You have published many ads with the same main photo.
   • You already have an ad published with the same title or description
   • Your ad is simply very similar to another ad of yours.
   • Your ad contains images not related to the product or service you offer.

7. 7.6 Promoting ads globally

   If you are interested in a certain country, you should not register a new account because your account is used to publish and promote ads in any country. If you want more visibility and choose to purchase a premium package, this will only work for 1 country. An ad and its premium package cannot be moved between countries.

8. Data Retention Policy

At Wropo, we prioritize user privacy and data security. Our commitment to transparency is reflected in our Data Retention Policy, outlined below:

1. 8.1 Data Deletion upon Account or Ad Deletion

   When you choose to delete your account or any posted ad on Wropo, we want you to have peace of mind knowing that your data is promptly and permanently removed from our system.
   Unlike some platforms that retain user information even after deletion, we adhere to a strict policy of immediate data erasure. Once your account or ad is deleted, all associated data is gone forever from our databases. However, from time to time we create a backup of the server that will only be restored in case of absolute necessity.

2. 8.2 No Retention of Records

   We do not retain any records of deleted accounts or ads. Your decision to remove your presence from our platform means a complete elimination of your data from our servers.
   We believe that you should have control over your information, and our commitment is to respect your right to erasure. Our systems are designed to ensure that once you delete your account or ad, there are no lingering traces of your data within our infrastructure.

3. 8.3 User Empowerment

   Wropo empowers users to manage their data proactively. The delete functionality is easily accessible within your account settings, providing a straightforward process to erase your presence on the platform whenever you choose.
   We encourage users to review our Terms and Conditions and this Data Retention Policy to understand the steps we take to protect your privacy.

4. 8.4 Compliance with Applicable Laws

   Our data handling practices comply with relevant data protection laws and regulations. We are committed to maintaining the highest standards of data security and privacy in accordance with legal requirements.

5. 8.5 Data Security Measures

   While your data is active on our platform, we employ robust security measures to safeguard it from unauthorized access, breaches, or misuse. Our dedicated security team continuously monitors and enhances our security protocols to protect your information.

9. Refund policy

1. 9.1 Refund Eligibility

   Users may request a refund within one week (7 days) from the date of payment for any reason. After this period, refund requests will not be entertained.

2. 9.2 Refund Procedure

   To initiate a refund, users must contact our customer support team within the stipulated one-week period. Refund requests should be submitted through the designated channels, such as our contact page, support email or whatsapp.

3. 9.3 Refund Processing

   Upon receipt of a valid refund request, our team will review the case within a reasonable time frame. If the request is approved, the refund will be processed using the original payment method.

4. 9.4 Communication

   Users are encouraged to provide detailed information and cooperate with our customer support team during the refund process. Clear communication will expedite the resolution of the request.

5. 9.5 Currency and Amount

   Refunds will be processed in the same currency and amount as the original transaction. Any currency conversion fees or fluctuations will not be the responsibility of Wropo platform.

10. Miscellaneous

1. 10.1 Severability

   In the event that any provision or part of these Terms and Conditions is determined to be invalid, illegal, or unenforceable by a competent authority, such provision or part shall be deemed severed from the remainder of the Terms and Conditions, which shall remain valid and enforceable to the fullest extent permitted by law. The invalidity, illegality, or unenforceability of any provision or part of these Terms and Conditions shall not affect the validity, legality, or enforceability of the remaining provisions or parts, which shall continue to be binding and enforceable. The parties agree to replace any invalid, illegal, or unenforceable provision or part with a valid, legal, and enforceable provision that achieves, to the extent possible, the original economic, business, and legal objectives of the severed provision or part. This Severability Clause is intended to preserve the enforceability and effectiveness of these Terms and Conditions, and its application shall be interpreted and enforced in accordance with applicable law.

2. 10.2 Contact Information

   We value open communication and are committed to providing our users with accessible channels to reach us. Please find below the various contact options available:
   • Contact page: Visit our Contact Page on our website to submit inquiries, feedback, or requests. We strive to respond promptly to all messages received through this platform.
   • Support email: For direct and detailed assistance, you can reach out to our support team via email at info@wropo.com. We encourage users to include relevant details and be as specific as possible to facilitate a quicker and more effective response.
   • Whatsapp number: Connect with us on WhatsApp for real-time assistance and inquiries. Our whatsapp number is +447723872347. Feel free to send us a message, and our team will be happy to assist you. Please note that while we strive to respond promptly to all inquiries, response times may vary based on the nature and complexity of the request. We appreciate your understanding and assure you that we are dedicated to providing the best possible support to our valued users.

11. Governing Law

This Agreement (and any further rules, policies, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Spain, without giving effect to any principles of conflicts of law.

12. Agreement

The acknowledgment of having read, understood, and agreed to the Terms and Conditions serves as a legally binding agreement between you and Wropo. You should revisit these Terms periodically, as they may be subject to updates or modifications. The Terms and Conditions page was last updated on November 13, 2023.